Story : Host Kevin O'Connor heads to southern California and meets with a local expert to learn about the proper tools techniques for window washing. Then back in the loft, Kevin, along with landscaping contractor Roger Cook, plumbing and heating expert Richard Trethewey, and general contractor Tom Silva ask, "What is it?" Then, Richard helps a pair of homeowners flush the sediment out of their aging electric water heater. Later, up in the loft, Richard demonstrates several water heater maintenance tips.